Business Phones

“Always on” business phone service means you never miss a thing.

Infinity Technologies was recently recognized with the ShoreTel World-Class Customer Service Award for maintaining a satisfaction rating of 96% on all customer surveys for 2012.

Unified communications: the power to choose, and to collaborate.

ShoreTel’s Unified Communications (UC) capabilities are changing the way people work by integrating communications tasks currently performed with separate tools. Built on the powerful voice capabilities of our IP phone system, ShoreTel simplifies communication with fully integrated video, instant messaging, video conferencing, advanced mobility, presence and collaboration capabilities.

Now on-site and remote users alike can see who is available, and choose how best to reach them. With less time spent playing phone tag, everyone has more time for the real business at hand.

Built to leverage the power of the Web.

Thanks to its ingenious purpose-built IP architecture, your ShoreTel VoIP phone system scales and grows across as many sites, or as many continents, as you need. From ShoreTel Director, a single browser-based interface, IT staff can manage the entire IP phone system with plug-and-play ease. And as an open system, it can integrate with your current business applications, enabling you to get more out of your most valuable assets: people and information.

More on this topic from our blog:
3 Port Scanning Tools To Protect You From Network Security Threats

Ease is built-in, too.

End users don’t just get new phones on their desks: they get a brilliantly simple new way to work with ShoreTel Communicator, an intuitive application designed to streamline communication management. Not in the office? No problem. A ShoreTel IP phone system allows users to use desktop phones, mobile phones, or any phone connected to the public phone network as if it were their own extension, enabling them to work when, where, and how they want.

99.999% availability for 100% peace of mind.

The ShoreTel distributed architecture is incorporated into a unique appliance-based platform with no single point of failure: each switch and site functions as an independent call processor. In the event of wide area network (WAN) failure, the phone system continues to place and receive calls on the Public Switched Telephone Network (PSTN).

The lowest TCO in the industry.

Our total cost of ownership (TCO) analysis tool can show you why ShoreTel VoIP phone systems offer the lowest TCO in the industry. Many customers report a return of investment within a year. Over the long term, ShoreTel IP phone systems help reduce costs company-wide by streamlining business processes, putting critical information within reach, and eliminating both missed calls and the need for expensive third-party conference services.